FAQ

Shipping hours are 6:30AM to 2:30PM Monday to Friday.

No, we do not coat parts directly. We are a custom plastisol compounder and liquid raw material supplier. We manufacture and supply liquid plastisol formulations to industrial coaters and manufacturers who apply the material to their own products.

We formulate custom PVC plastisols across a wide durometer spectrum—from ultra-soft 20 Shore OO to firm 95 Shore A compounds. We can also engineer specific tensile strengths, elongation, slip/tackiness, and thermal stability to match your exact processing needs.

Yes! Our formulations are engineered for dip coating, dip molding, slush molding, rotational molding, and casting to name a few. We adjust rheology and gelation profiles so the material processes seamlessly on your equipment.

Yes! We offer precise custom colour matching to Pantone/RAL standards or physical samples. We also formulate for matte, semi-gloss, or high-gloss finishes, as well as textured finishes.

Yes! We supply regulatory-compliant formulations, including phthalate-free, low-VOC, flame-retardant, UV/weather-resistant, heavy-metal free, and chemical-resistant grades tailored to your industry standards.

Yes! If you are experiencing process issues, viscosity drift, or cost inefficiencies with an existing compound, our laboratory team can analyze, replicate, and optimize your formulation for better performance and consistency.

Every batch undergoes strict quality assurance testing—including viscosity, durometer, specific gravity, and fusion testing. We maintain tight manufacturing tolerances and retain lot samples for full traceability.

Yes, we can provide sample quantities or pilot production quantites so you can evaluate flow, dip buildup, and cure characteristics on your actual production machinery before committing to full-scale orders.

We offer flexible order volumes ranging from 5-gallon pails and 55-gallon drums up to 250-gallon totes and bulk delivery. MOQs depend on whether you are ordering stock plastisols or fully custom formulations.

Standard stock formulations typically ship within 5 business days. Custom compounding lead times vary depending on raw material sourcing and sampling approval, usually ranging from 2 to 4 weeks.

We provide comprehensive technical support, including guidance on fusion/curing temperatures, viscosity adjustments, and surface prep. Our technical team is available to help troubleshoot production issues and optimize your line efficiency.